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It’s been quite the saga. A few months ago, there was a promotion to earn 50,000 American AAdvantage miles (or 50,000 ThankYou points) by opening up a Citigold checking account. The real kicker to this deal was the ability to fund the initial deposit with a credit card (though you can no longer do that)
(SEE ALSO: The miles from my $39,000 purchase just posted!!)
I opened up an account back in December 2015 and funded it with an Alaska Airlines card, and those miles posted shortly after. Generally in these types of situations, I recommend sending a secure message to make sure that you have enrolled correctly. In this case, I messaged Citi and they confirmed that I was enrolled in the program
Citi tries to back out
I have experience with the necessity of following up on bonuses and things like this.
(SEE ALSO: Why Aer Lingus is paying me $1306)
so once the 90 days passed with no AA miles, I have continued to follow up with Citi to see where the miles were. Then, I saw over on Doctor of Credit that Citibank was denying many of the bonuses, saying that the people were not “targeted”.
I thought I had a pretty good case, given the message I received, but I thought I would call in to see what would happen. Apparently, there have been a lot of queries, so when I told the phone agent I was calling in about this bonus, she took my information, and said a report would be emailed to me within a few days. She gave me a password to open up the PDF file once it arrived.
(SEE ALSO: Citi reconsideration phone number and website)
Success! Getting my American AAdvantage miles
A few days (and yet ANOTHER phone call) later, I got an email from Citibank with a letter saying that I was eligible and just needed to provide my AA member number, which I then did.
A few MORE weeks passed and still no miles, so yesterday, while on the Citi website, I did a live chat and asked about the miles. The chat agent said that they had posted “today” and might take a few days to show up on American’s site. How convenient I thought… 🙂
But sure enough, today while updating Award Wallet, I noticed that my 50,000 miles had (finally!) posted!
Guess it’s time to cancel my CitiGold account finally so I can stop getting those $30 monthly charges…
What about you? Did you open up a Citigold checking account and if so, have you received your promotional bonus?