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So last week, I finally had what I would consider a 5-star hotel stay. Now, it wasn’t at what most people would count as a “5-star” hotel, but I don’t put a lot of stock in the typical “star” ratings. I’m not a Vendomer, but I did stay at a Rodeway Inn last week! 🙂
To me, a 5-star hotel is one that just gets everything right, for the hotel / price / location that it has.
The bar is high
To get a 5-star rating in the exclusive and coveted Points With a Crew hotel rating system, pretty much EVERYTHING has to be right. Where I work (like many places), employees are rated from 1-5, and it’s pretty much impossible to get a 5. What my boss told me was something along the lines of you better have saved the company like a million dollars if you want a 5.
Same thing for me and hotel reviews. To get a 5, it has to be perfect.
(SEE ALSO: Is it ever a good idea to book a Rodeway Inn?)
(SEE ALSO: When a hotel can’t get the little things right…)
Hyatt House Charlotte Airport
Earlier this week, I feel like I had the perfect 5-star hotel at my stay at the Hyatt House Charlotte Airport. I was there after my attendance in the Family Travel for Real Life (#FT4RL) conference.
The conference was actually at the Hyatt House Charlotte Center City, so we were hanging out there, recording a podcast until around 10 or 11 pm. As it turned out, there was a Fleetwood Mac concert next door at the arena that let out RIGHT when we were getting ready to leave, so the hotel lobby and general area was super crowded.
Shawn from Miles to Memories gave me a “Lyft” (pun intended), which worked out great for me, but apparently not so great for him :-).
The check-in staff were great, and after trying to figure out what time I wanted to get up the next time (oh, did I mention it was the night of Daylight Savings Time), I asked for a wake-up call at 7 a.m., since I wasn’t sure what time to set my phone alarm for.
The next morning
Breakfast was great – I got my Hyatt House omelet, which was super tasty. Front-desk staff was again very nice, and the airport shuttle was ready right on time (actually early!)
Everything was perfect. I can’t say that I took part in everything the hotel had to offer (exercise room, pool, etc) – and maybe had I stayed longer I’d have come across some flaws, but I have no hesitation in giving the Hyatt House Charlotte Airport 5 stars.