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So the IHG Into the Nights promo came out about a week ago, and since then it’s been on my mind a lot.
The basic idea is that each member gets a series of offers like “Stay at 3 different brands” or “Download the IHG mobile app”. At first, nobody could seem to get in to see what their offers were, but after a bit we finally saw my wife’s offer.
My offer however was still just showing up as an error:
Reaching out on Social Media
I sent out a tweet to @IHGRewardsClub
— Points with a Crew (@PointsWithACrew) September 12, 2014
They got back to me and I sent them a DM with my IHG number, and they said they’d look into it and get back to me. Nobody ACTUALLY got back with me, but I logged in this morning and found that I had an offer!
Okay that seems easy – stay 2 nights, get a free night at any IHG hotel, and I can do it twice for up to 2 free nights.
But what is the “unlock bonus offers”? I’ll reach back out to IHG to see if they can clarify what that means.
But the good news is if you’ve had problems where your offer is still showing up as blank, try tweeting @IHGRewardsClub and see if that’s fixed. And in the meantime, I’d imagine that once it DOES get fixed, it will look like this, so you can start planning (though just to be safe, I’d wait until you see it before making any reservations)