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Sears has an interesting loyalty program called Sears Shop Your Way. For every purchase that you make at Sears, you will earn Shop Your Way rewards. Usually you’ll earn 1% of your purchase price back in SYWR (Shop Your Way Rewards). This can make Sears a fairly lucrative place to manufacture spending. Sears is also on the Chase Freedom bonus calendar with a 5% bonus on purchases this quarter.
(SEE ALSO: Earning miles through shopping portals)
The United shopping portal is currently doing 12x at Sears, which, when coupled with double dipping on gift cards and the Chase Freedom 5x bonus, means that for a limited time you can get 29x on purchases at Sears.
(SEE ALSO: My experience with 19x points through shopping portals at Sears – this was a similar deal a few months ago where I walk through how I took advantage of it)
For some reason, instead of the “regular”penny points that most loyalty programs have, Sears has decided to make 1000 points equal a dollar, which takes some getting used to. So don’t be fooled by the huge amounts of points that you can earn!
As you can see, 22,500 points is only $22.50. And as you can see, Sears points expire.
What to do when Sears Points expire?
Most of the bonus points that you get (the ones that actually matter) expire in a certain number of days. Like you can see from the example above, the 20,000 bonus points expire in 90 days. If you are a frequent reseller, this isn’t always a problem – you do something called “rolling”.
- Use the points you got on Order 1 on the purchase of Order 2
- Use the points you got on Order 2 on the purchase of Order 3
This isn’t always possible, especially if you are trying to purchase multiple of the same product, but generally speaking that’s a guideline.
Still, for the infrequent reseller such as myself, you might often have a case where you have a large amount of points sitting in your account.
So, when Sears points expire, are you out of luck? Actually, I’ve had pretty good luck in getting Sears to restore my expired Sears Shop Your Way points.
Calling in when your Sears Points expire
But in this case, you are going to want to call into Sears Shop Your Way rewards customer service when your Sears points expire. The phone number to call is 1-800-991-8707.
Just authenticate yourself to the phone agent, explain the problem, and they should be able to restore your expired Sears points. I’ve now done this twice. Just yesterday, I called in. I had 40,000 bonus points from my experience getting 19x points at Sears a few months ago, and they had expired a few weeks ago.
I called in, and within a matter of seconds, she said that she had restored the 40,000 points to my Sears Shop Your Way Rewards account.
When Sears points expire, how long do they take to be restored?
The agent on the phone was able to restore them right there on the phone, but she did claim that they take 24 hours to actually post, but I’ve had good luck with them posting pretty quickly (same day). Usually you do have to log out and back in for them to show up in your online account however.
Both times they’ve posted for me on the same day (after a logout and back in)
Hopefully this helps you get some of your expired SYWR back from Sears, and if this was something that was keeping you from dipping your toe in the reselling water, now you know that you don’t have to worry about it!