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I wasn’t expecting to take advantage of the United Club Cleveland (CLE), but I brought 2 of my 5,000 United Club day pass cards (slight exaggeration) just in case I needed them. We spent most of our waiting time at the Airspace Lounge Cleveland but the decision to bring those day passes turned out to be quite fortuitous, as our flight from Cleveland was delayed due to mechanical issues
Not only did we visit the United Club Cleveland to just hang out / use wi-fi / eat snacks, we were also able to get superb service from the lounge attendants in helping to rebook our flight / make sure we got to where we needed to go when we needed to get there.
United Club Cleveland location, cost and membership
The United Club Cleveland is in Concourse C at Cleveland Hopkins International Airport (CLE). Gates C16-C29 in Concourse C at CLE are a big circle at the end of Concourse C, and the United Club Cleveland is located right before you get to this circle, between gates C14 and C16.
To access the United Club Cleveland or any other United Club location, you can
- be a Premium Cabin traveler going internationally (or on select trans-con flights)
- be a Star Alliance Gold members traveling internationally or on a Star Alliance flight
- have a United Club membership
- have a United Club one-day pass. These come with many credit cards including the United Explorer card. Personally I have a ton of these and can never seem to actually use them.
- be active duty military
- have Amtrak Guest Rewards® Select Plus
- have Air Canada Maple Leaf™ Club membership
- pay $59 (please never do this)
See the full United Club access policy.
There is plenty of seating at the United Club Cleveland
This is probably a leftover from when Cleveland was a hub for Continental Airlines before the United / Continental merger. Similar to the size of the Delta Skyclub in CVG
(SEE ALSO: The curious case of Delta and CVG)
The United Club Cleveland also has a room with stadium seating, which I found interesting
United Club Cleveland food
The food at the United Club Cleveland is tolerable if you’re hungry, but nothing super special and comparable to what you’ll find at other United Club locations (or Delta Skyclubs or American AAdmirals Clubs). They have a thing of hot soup, cheese and crackers, cookies and other assorted things.
Personally, if you have access, the food at the Airspace Lounge Cleveland Airport is significantly better than anything else here (and included in your admission price!) Certainly if you’re paying cash – I’d way sooner pay $20 to the Airspace Lounge than $59 to the United Club Cleveland airport!
Cleveland airport lounge United Club amenities
Wifi was fast (faster than the Airspace Lounge) and there was plenty of comfortable seating. There is a family room for kids and families. We were traveling sans kids on this trip to the Cleveland United Club but this would have been great if we’d had the whole family with us.
They also had lockers and other places to store luggage, as well as an array of conference rooms and work cubicles.
So while the United Club Cleveland airport was a step up from the terminal, it’s not one that I would go out of my way to access (and certainly not for $59!).