Please ensure Javascript is enabled for purposes of website accessibility

So with the big hotness of the new Chase Sapphire Reserve application link going live, everyone has been all aflutter with talk over this new car, and it’s hard to fault them.

With a signup bonus of 100,000 Ultimate Rewards and a $300 travel credit

(SEE ALSO: Chase Sapphire Reserve vs Amex Platinum vs Citi Prestige)

Calling for an American Express Platinum retention offer

So I decided to call up Amex and see if we could get an American Express Platinum retention offer.  I had a bit of a problem with the automated system because I couldn’t remember my “security code”, but eventually I was able to get to a live person and work through that.

I talked about the new Chase Sapphire Reserve card, and how its benefits compared to the existing Platinum Card® from American Express, especially the 1.5 cpp value on travel redemptions and $300 travel credit

His comment was “It looks like they just took our Platinum card and copied it”, which I thought was hilarious.  After putting me on a brief hold, he gave me the following Amex Platinum retention offer

  • 5,000 Membership Rewards immediately
  • 10,000 Membership Rewards after spending $2000 in the next 3 months

I took the offer.  He mentioned that this offer may not be available for everyone, though I do know at least one other person who got the same offer.

Calling for a Citi Prestige retention offer

Calling Citi was just as painless.  I once again told the initial representative that I was not sure if I wanted to keep my card, given the benefits of the new Chase Sapphire Reserve credit card.  This time I actually remembered my security word, so it went a little smoother 🙂

The initial representative transferred me to an account specialist who was very friendly.  She checked into things and came back with 3 different offers.  I kind of felt like I was on Let’s Make a Deal with Door #1, Door #2 and Door #3 🙂

Screen Shot 2016-08-24 at 10.43.05 AM

  • Door #1 – $200 statement credit if I spent $4000 in each of the next 3 months
  • Door #2 – 4x bonus ThankYou points on spend at airlines, hotels, travel agencies and car rentals over the next 6 months, up to a maximum of 35,000 bonus TYP
  • Door #3 – 10,000 bonus ThankYou points if I spent $3000 total over the next 6 months

I could see value in any of the 3 different offers, depending on your specific spending patterns.  I ended up taking the 3rd option (10K ThankYou points).

If you have either of these 2 cards, I’d recommend calling to see if you can get an Amex Platinum retention offer or Citi Prestige offer.

If you’ve called for an American Express Platinum retention offer or Citi Prestige retention offer, let us know what you got in the comments


Points With a Crew has partnered with CardRatings for our coverage of credit card products. Points With a Crew and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Other links on this page may also pay me a commission - as always, thanks for your support if you use them

User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.

BoardingArea