Please ensure Javascript is enabled for purposes of website accessibility

usairwayslogoSo, most people within the sound of my voice (within the view of my blog?) are probably aware that US Airways and American Airlines are merging, and as part of that, in the 2nd quarter of 2015 (like…. soon!) they will be combining their frequent flier miles.

I haven’t written a ton about the merger because I am not loyal nor an elite on either American or US Airways, and so the changes that they have implemented so far (reciprocal elite benefits, upgrade certificates, etc.) are not super interesting to me.  Even the combining of the frequent flier accounts isn’t a huge deal (though it will be nice to have all my miles in one place)

Combining Dividend Miles and AAdvantage accounts

If you’ve logged into either your US Airways Dividend Miles or American AAdvantage accounts lately, you’ve probably seen something like the following popup.

dividend-miles-aadvantage-combine

Unfortunately for me, when I put in my American AAdvantage number ( this is a popup on the US Airways site), I kept getting the following information, no matter if it was my account or my wife’s.

 

dividend-miles-aadvantage-combine-error

I checked all my information, and it all seemed to match up.  I have been seeing this for a few months now and haven’t really worried about it.  I assumed that they’d figure it out eventually, and it wasn’t really causing me any harm.

But then, while prepping for this article, I thought I’d check one more time, and there – hidden in the

a screenshot of an application

Clicking edit next to my name brought up a screen that had my birth date and gender blank on American Airlines.  When I filled that information out, and then tried to match again…

SUCCESS!

dividend-miles-aadvantage-combine-success

Now… I don’t know what that gets me, since the accounts themselves are not combined just yet (though apparently that’s coming soon!), but I thought that I would share it in case there is anyone else out there that has had issues trying to combine their US Airways and American Airlines frequent flier accounts.


Points With a Crew has partnered with CardRatings for our coverage of credit card products. Points With a Crew and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Other links on this page may also pay me a commission - as always, thanks for your support if you use them

User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.

BoardingArea