An airline chatbot gave incorrect information about its bereavement policy to an aspiring customer. Then, when the customer relied on that information, they backpedaled and refused to honor his refund request
You might think that credit cards have nothing to do with 90s sitcoms, but there is a key reason why the cast of Friends can play a part in …
Is Airbnb completely broken beyond repair? I just came across someone who has what seems to be the perfect way to fix it
A few weeks ago I filed a claim and now have successfully gotten a Capital One Venture X Trip Delay insurance payment. Here’s how to …
The Consumer Financial Protection Bureau is out with a new study that shows that many credit card users can save over $400 each year, just by …
Some decent Amazon President’s Day deals on travel and tech gear going on this weekend, including headphones, luggage, locks, packing cubes and supplies, travel books and …
Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at dan@pointswithacrew.com. 
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