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citiI applied for a card from Citibank a few weeks ago and got a pending notice.  This is not a huge surprise, and is something that can often happen while doing a credit card churn.

People sometimes disagree about whether you should call right away when you get a pending notice, or whether you should wait and give it a few days.  I’ve done it a few different ways – called right away as well as waited, and had good success either way.

(SEE ALSO: Why you should NOT call the reconsideration line)

Fortunately there is a Citi reconsideration phone number and a Citi reconsideration website to check on application status.

Citi reconsideration website to check application status

Citi has a application status website where you can check the status of a pending application.


You’ll need to put in your application ID as well as your zip code.

Citi reconsideration phone number

citi-reconsideration-phone-number-iconThe Citi reconsideration website will just give you your application status, and won’t really give you any options to talk to anyone if your application is in a pending status (which, after all, is probably the whole reason you are interested in the Citi reconsideration department, right?)

So if that’s the case, you’ll want to try the Citi Reconsideration phone number.  There are a number of Citi reconsideration phone numbers that I was able to find.  Hopefully one of them will work for you!

  • (800) 695-5171 – Personal Reconsideration Line
  • (888) 201-4523 – Reconsideration line
  • (800) 695-5171 – Personal reconsideration line
  • (800) 645-7240 – Business reconsideration line
  • (800) 288-4653 – Business reconsideration line

(sources: Travel Sort, Flyertalk, The Points GuyNerd Wallet)

Another good source can be the Twitter team at @AskCiti – though with any kind of complicated scenario, they’re likely to direct you to one of the Citi reconsideration phone numbers.  Another suggestion from a commenter was to go to the Citi website, and ask for reconsideration through the online chat service

(SEE ALSO: List of Airline and Hotel Twitter contacts)

Hopefully these Citi reconsideration phone numbers and website will help you out!


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