Please ensure Javascript is enabled for purposes of website accessibility

Back in the day, Club Carlson had one of the best award programs out there.  If you had the Club Carlson gift card and booked an award stay, you got the last night free


That meant if you booked stays in 2 night increments, you could essentially double the value of your points.  Unfortunately that benefit went away last year.  Before it did, we ended up saving 75,000 points by booking the Radisson Blu Roma (ended up regretting it), Wilmington NC, and several other places.

Getting an US Bank Club Carlson e cert

As part of the kerfluffle with US Bank / Club Carlson removing the Bonus Night award, they basically gave anyone that complained about it a free US Bank Club Carlson e certificate to use at any Club Carlson hotel worldwide

I got one for my account, one for my wife’s account, and somehow we ended up with a 3rd one (I don’t know how)

Trying to use my US Bank Club Carlson e cert

So I’m now having trouble trying to use my US Bank Club Carlson e cert free nights.  Here’s a sample booking at the Radisson Martinique in New York City for tomorrow.  We’re looking at potentially staying here for my upcoming trip to New York City.


Everything looks good, right?  Now here’s what happens if I try to use one of my other US Bank Club Carlson e certificates


Note that the US Bank Club Carlson e cert is NOT supposed to have any blackout restrictions.  If the hotel has a standard room available, you should be able to use a Club Carlson e cert.  I have tried both with and without the USBANKEC promo code

One thing that I thought I saw someone say was that I had made a booking with one of my US Bank Club Carlson e certs and then later had to cancel it, and that might be screwing up one of the bookings.  I’ve called

I’m still not 100% sure if the US Bank Club Carlson e cert nights have to be BOOKED by the expiration date or if the actual STAY has to be before the expiration date.  Club Carlson keeps telling me that the stay has to be before the expiration date, but we all know that sometimes employees don’t know the actual rules of how things REALLY work…

So, any ideas on how I can use my US Bank Club Carlson e cert?

Points With a Crew has partnered with CardRatings for our coverage of credit card products. Points With a Crew and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Other links on this page may also pay me a commission - as always, thanks for your support if you use them

User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.