Hyatt Regency Toronto Review

In early 2024, I went to Toronto to visit the Chess FIDE Candidates Tournament 2024 which was being held at The Great Hall in Toronto, Canada. The hotels that were affiliated with the tournament were outrageously expensive (along the lines of $700 per night), so I quickly looked for other Downtown Toronto hotel options. I eventually decided to book the Hyatt Regency Toronto. This Hyatt Regency Toronto hotel review will give an idea of the different amenities and features and hopefully help you decide if you want to stay here if you’re looking for a Downtown Toronto hotel.

Hyatt Regency Toronto location

The Hyatt Regency Toronto is located at 370 King Street West, Toronto, ON M5V 1J9, Canada. I arrived after taking the UP Express as the best way to get from YYZ to Downtown Toronto. After I left Union Station, it was about a pleasant 15 minute walk to the Hyatt Regency Toronto. The Hyatt Regency Toronto is also very convenient to the Toronto Convention Center, the CN Tower and Rogers Centre (where the Toronto Blue Jays play)

Hyatt Regency Toronto cost

Cash prices at the Hyatt Regency Toronto range anywhere from CAD$400 (around USD$300) or more, depending on what is going on. The Hyatt Regency Toronto recently moved up from a Category 3 to a Category 4 Hyatt hotel, meaning it costs 15,000 World of Hyatt points per night during a standard route. That gives a cost per point of 2 cents per point, possibly even more if you have a more expensive room rate and/or once you account for taxes and fees.

You can check prices for your nights at the Hyatt Regency Toronto at HotelsCombined or Hotels.com. You can also read Hyatt Regency Toronto reviews at TripAdvisor.

Hyatt Regency Toronto check in process

I arrived at the Hyatt Regency Toronto around 12pm after having taken the UP Express from Pearson Airport. It was no problem checking in early – there was a desk for World of Hyatt members as well as a general desk. As I mentioned earlier, I had booked the 2 night stay on separate reservations, 1 in my name and one in my wife’s name. My wife had emailed the hotel the day before to make sure that I would have no problems checking in without her, and when I checked in, the gentleman at the front desk was familiar with the email (though the hotel never responded). He hit some buttons or did whatever in his system, and managed to combine the reservations so that I would not have to check out and check back in after the 1st night. And wonder of wonders it actually worked! (Usually either my key won’t work, or housekeeping tries to come in, or both)

Hyatt Regency Toronto review – room

Further complicating things, my 2 reservations were for 2 different room types – one with 2 double beds and one with 1 king bed. The gentleman at the front desk said my 2 bed reservation was not ready and asked if I was okay with just 1 bed. I said sure, and he gave me an “upgrade” to a King Corner room on the 9th floor.

The 9th floor is the first (lowest) floor that has guest rooms, and one interesting thing is that the elevator lobby on Floor 9 was half divided by a staircase. So 2 of the elevators required you to go up a few steps – not great for accessibility I suppose?

I was given Room 942, which was part of a corner suite. You could block off 2 rooms (942 and 944) or even 3 rooms (940, 942 and 944) with a separate door. I find this to be a nice compromise between getting adjoining rooms and people not wanting to have a door to another suite in their room.

(SEE ALSO: A Hotel Gave Me Connecting Rooms – Then I Walked In On Someone Else In Their Room)

(SEE ALSO: How To Stop People From Breaking Into Your Hotel Room)

I joked about how I was given an “upgrade” since I find that most hotel front desk clerks like to SAY they are giving you an upgrade, but in most cases, there is no discernible difference between the room you booked and the room you get. I do think this was a slight upgrade, as the room seemed a bit different than a standard hotel room.

It had the one King bed in the middle of the room

And a TV, minifridge and complimentary coffee and water as well as a small chair opposite the bed.

Near the entrance to the room was a small desk

The bathroom was to the left as you walked in. The water pressure and temperature in the shower were good, and it did have the multi-use toiletries.

It also had a small balcony, but that door was locked and you could not go out there or open a window. Because I assume it does not get much (any?) use, it was kind of gross looking.

Hyatt Regency Toronto wifi and amenities

Wifi is complimentary in the lobby and in the guest rooms for Hyatt members. The Hyatt Regency Toronto wifi speed was quite good.

As you can imagine, I had no trouble doing anything on the Internet while we were there. Most of the Hyatt Regency Toronto amenities other than the gift shop and restaurants are on the 17th floor.

There is a Hyatt Regency Toronto pool, which is an outdoor pool that was closed for the season when I visited in April. This is the only picture I was able to take as the door to the pool deck was locked.

There is also a Hyatt Regency Toronto fitness center that was quite large and well-stocked

In between the fitness center and the pool there are men’s and women’s locker rooms that you could use for either the fitness center or pool

Inside the locker rooms there are also showers

And a sauna, which was something unexpected.

Hyatt Regency Toronto hotel review – parking

The Hyatt Regency Toronto parking is directly attached to the hotel and is CAD$40 per day. There is no valet parking – instead, just self parking is allowed which includes in and out privileges.

Hyatt Regency Toronto food

Like most Hyatt Regency hotels, breakfast is not complimentary for most guests (unless you are a Hyatt Globalist). There is a small bar located on the main lobby level across from the concierge and check-in desks.

The King Street Social restaurant is located on the lower (Concourse) level

For the Hyatt Regency Toronto breakfast, you can get a continental breakfast for CAD$19 or the full buffet breakfast for CAD$29, which is not complimentary for most guests. I chose to do breakfast on my own – the full menu is below.

The King Street Social restaurant also offers dinner in the evening. Again, the menu is included below but I did not choose to dine in the restaurant.

Near the front desk and concierge stand there is a small “Grab-N-Go” market with a few small snacks and drinks.

When I asked the concierge about that, he also pointed me around the corner to the Hyatt Regency Toronto gift shop. Drinks and snacks there are overpriced but not AS overpriced :-). The Hyatt Regency Toronto gift shop also has souvenirs for sale.

Is There A Hyatt Regency Toronto Regency Club?

Many Hyatt Regency hotels have a Regency Club where Globalists and others with club access can have breakfast as well as snacks, drinks and evening food. However, there is no Hyatt Regency Toronto Regency Club at this hotel. Instead, World of Hyatt Globalist members will receive breakfast at the King Street Social restaurant on the lower level of the Hyatt Regency Toronto

The Bottom Line – Hyatt Regency Toronto hotel review

Overall this was a good stay if you need to stay in Downtown Toronto. The room was a decent size and the amenities and wifi were great. If you’re a Hyatt Globalist, it’s even better since you can take advantage of the restaurant, although there is not a Hyatt Regency Club. The water pressure in the bathroom was great in the shower. It’s a great deal on World of Hyatt points as well, so it can be a great option if you’re looking for a Downtown Toronto hotel.

Have you stayed at the Hyatt Regency Toronto? What did you think? Leave your thoughts in the comments

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