Last week, we found out about a new AmEx rule
Welcome offer not available to applicants who have or have had this Card. We may also consider the number of American Express Cards you have opened and closed as well as other factors in making a decision on your welcome offer eligibility.
The first sentence has always been in there. We knew about that.
The second sentence is new, and is much more restrictive for people who like to apply for lots of credit cards. This narrows down AmEx’s “once per lifetime” much further, and seems to imply that American Express will be looking specifically for activities it doesn’t like during the approval process. Mind you, they might still approve you for the card, but this rule will keep you from getting the welcome offer.
We now know that AmEx is actively enforcing this rule, check out Reddit for the details. The good news? It’s some kind of internal check to American Express, and they’ll let you know if you’re going to be ineligible prior to pulling your credit report. You’re then given the option to proceed, or to withdraw your application.
We also get to narrow in on the reason AmEx won’t give us the welcome offer on the card:
If you’ve had the card before, the pop-up will note “Because you have or have had The Platinum Card, you are not eligible to receive the welcome offer. We have not yet performed a credit check. Would you still like to proceed?”
If AmEx wants to deny you the bonus due to your customer history, they’ll tell you “Based on your history with American Express welcome offers, introductory APR offers, or the number of cards you have opened and closed, you are not eligible to receive this welcome offer. We have not yet performed a credit check. Would you still like to proceed?”
While not particularly welcome in this community, both messages are helpful. If nothing else, you’ll know why AmEx won’t give you the welcome offer, which will clear up any questions about which cards you’ve had, and how long those take to “fall out” of the records at American Express. There are some instances of folks getting the bonus on the same card twice, 7 years after closing seems to be the lucky number.
Now, until someone gets these messages, applies anyway, and meets the spend, we won’t know for sure if the system will deny you the welcome offer. I’m not going to bet my next application on the offer coming through, but it’s possible that this is simply a scare tactic.
I’m also waiting to see how this will play along with application links that don’t include the “once per lifetime” rule, which come along occasionally. Will those applications bypass this new language?
I’ll definitely be keeping an eye on this as we get more data points.
Join the PWaC newsletter filled with credit card and travel tips
Points With a Crew has partnered with CardRatings for our coverage of credit card products. Points With a Crew and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Other links on this page may also pay me a commission - as always, thanks for your support if you use them