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The United Polaris Business Class Lounge ORD is a recent addition to the Chicago O’Hare airport and is (one of) United’s answers to the American Express Centurion lounges, which are a step up (several steps up?) from most of the domestic airport lounges available.

Chicago O’Hare United Polaris Lounge ORD location

The United Polaris Lounge ORD is located in Concourse C, just outside gate C18. If you’re coming to the C Concourse from B Concourse or any other terminals, it will be just to your right as you enter C Concourse.

a sign on a wall

Who can access the United Polaris Lounge?

The following guests can access the United Polaris Lounge ORD

  • United Polaris First Class passengers – at departure, connecting and arrival airports along their eligible same-day routing with 1 guest
  • United Polaris Business Class passengers – at departure, connecting and arrival airports along their eligible same-day routing with no guests
  • Long-haul international first class passengers flying on a Star Alliance™ member airline – only at the departure airport for their international first class flight with one guest
  • Long-haul international business class passengers flying on a Star Alliance™ member airline – only at the departure airport for their international first class flight with no guests

We were flying EVA Air in business class from Chicago to Taipei, so we were able to access the United ORD Polaris Lounge.

a room with a chandelier and chairs

The United Polaris lounge ORD is open from 7:15 a.m. to 9:00 p.m., 7 days a week (though on the day we were there they stayed open a little bit later due to some delayed flights)

United Polaris Lounge Chicago ORD review – seating

The Untied Polaris Lounge Chicago has an extensive seating area, with wide views of the tarmac

a group of people sitting at tables in a restaurant

a group of people sitting at tables in a room with windows

ORD United Polaris Business Class Lounge review – amenities

There are restrooms as well as shower suites and daybeds at the Chicago United Polaris Lounge. Instead of having separate gender-specific restrooms, there are several single-use restrooms down a small hallway off of the lobby

a sign on a wall

The showers and daybeds are in a separate section with a valet desk

a sign on a glass door

The wifi at the ORD United Polaris Lounge was quite fast

a screenshot of a computer

United Polaris Business Class Lounge ORD food

The United Chicago O’Hare Polaris Lounge has a wide variety of hot and cold food on a buffet.

a buffet with different types of food

My daughter proclaimed the tiny containers of potato chips “super cute” 🙂

a shelf with bowls of food

a group of food in a pan

And a closeup of the “Shepard’s” (sic) Pie

a buffet with a variety of drinks

a buffet table with food in pots

a tray of cookies and chocolates on plates

The petit-fours were a big hit

a hand holding a piece of chocolate with a rainbow colored cake

There is a bar as well

a group of men standing at a bar

a group of bottles of alcohol on a counter

Chicago United Polaris Business Class Lounge Dining Room

Besides the buffet, pictured and described above, the ORD United Polaris Business Class lounge also has a sit-down restaurant area, which is quite rare among airline lounges in the US. The only other airport lounge I’ve ever been in that has sit-down dining is the ridiculous Emirates First Class lounge in Dubai.

The United Polaris Lounge Dining Room is located in the rear corner of the lounge itself

a sign on a marble surface

It was quite empty when we got there (about 6pm local time), so we sat down to eat.

a girl standing in a restaurant

There are 5 tables in a row (pictured above) as well as a few booths on the other side.

The United Polaris Lounge ORD has 2 different menus, one for breakfast (from 7:30 a.m. to 10:30 a.m.)

a menu of a breakfast

and one for lunch and dinner (from 11:15 a.m. to 8:00 p.m.)

a menu of a restaurant

a menu of food on a white surface

We both had the Fontina meatball for an appetizer, which was quite good

a plate of food on a white surface

and the Blue Door kitchen burger (burger good, fries not as good)

a burger and fries on a plate

For dessert, we had the Chocolate Decadence AND the ice cream (choices of vanilla and chocolate), because hey, why not!?!? 😀

a glass jar with a strawberry and a spoon

a bowl of ice cream with chocolate syrup

Note that the Dining Room closes an hour before the lounge does, so if you’re wanting to try it, make sure and get seated and ordered by 8pm.

If you have access to the United Polaris Lounge ORD, I definitely recommend it over the United Club ORD or any other lounge at Chicago O’Hare

Have you ever been to the Chicago United Polaris Lounge ORD?  Leave your experience in the comments!

 


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