Please ensure Javascript is enabled for purposes of website accessibility

serveA few weeks ago, I wrote about how you could get $10 from American Express Serve by transferring some of your money to a “Reserve” account.

It takes a few steps to do (which I detailed in my earlier post) but there’s not a ton of downside, if you have a Serve account.

Where’s my money?!?

So I wrote that post back on January 9th, and I created my reserve account probably the same day.  And then I waited… and waited… and waited some more.  I set myself a Google Inbox reminder to periodically check my Serve account.

Compounding the annoyingness is that Serve does not appear to have any online or email help (I’d love to be wrong about that!) and it just wasn’t worth my time to call them about the $10 (yes, the irony of this coming from the man who returns luggage carts for quarters is not lost on me…)

So I kept “snoozing” my reminder, and kept checking my Serve account, and kept not having my extra $10

An update from Amex Serve

So this morning I got an email from Serve


Included in the email were the following steps:

Here’s how to get your $10 Serve Account credit:

  • Log in and set up your Reserve, if you haven’t already.
  • Transfer your money and have a balance of at least $150 in your Reserve on March 31st.
  • Your $10 Serve Account credit will be added to your Account within 30 days of March 31st.

So at least that gives me a timeline for when I can check.

On the other hand, now that Serve is no longer allowing credit card loads as of April 16th, I may be closing my Serve account down anyways!



This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as This may impact how and where links appear on this site. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Other links on this page may also pay me a commission - as always, thanks for your support if you use them

User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.