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Chase will be shutting down the (kinda?) popular Chase Pay App in early 2020.  Right now, we don’t know any more specifics, but here’s some of the information I received in an email earlier this month:

What’s happening?

We’re closing the Chase Pay app in early 2020. You’ll still find Chase Pay® as a payment option in more of your favorite websites and apps.

What does this mean for me?

Keep using the Chase Pay app1 until early 2020. After that, you can still use Chase Pay when you:

  • Shop online or in merchant apps. Look for the Chase Pay button for fast, secure checkout.
  • Pay at the pump when you select Chase Pay as the payment method in the Shell, My Phillips 66®, My Conoco®, My76® or Gulf Pay apps.

Will you miss Chase Pay?

I’m not one of the folks that used Chase Pay frequently, but I did add offers to my cards for occasional use.  Some of my favorite Chase Pay Offers included 10% back at Rite Aid (up to a measly $4) and 5% back at AutoZone.  Admittedly, these Chase Pay Offers have not been as lucrative as AmEx Offers, nor have there been as many options

To be clear, Chase Pay itself isn’t disappearing, just the app.  You’ll still be able to use Chase Pay at check out with your online purchases, just like you can check out using Paypal or Verified by Visa.  They’ll continue to process your payments, but you’ll no longer have access to app-specific features, like the Chase Pay Offers and the QR code.  Let’s be honest though, that QR code for payment was way more work than it was worth, and that’s assuming your cashier even had any idea what you were trying to do.  I wouldn’t know how to do it either!

According to DoC, there are also “credits” that you can accumulate on the app, that you’ll want to use up prior to the app shutting down.

If I had to guess, this has something to do with the $5 Chase App promotion this month too.  Chase wants all the Chase Pay App users to move over to the full Chase banking app.  For me, it’s an easy 5 bucks in my pocket!


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