Last week, I wrote about how Hilton is (was?) offering status matches to customers who have status in other programs.
This followed up Hyatt’s move to ALSO give out Diamond status earlier in the week, probably as a response to Marriott’s purchase of the Starwood hotel group. As for me, after even fantasizing about the 7 places I’d go with my new Hyatt Diamond status, I ended up only getting matched to Hyatt Platinum 🙁
Anyone gotten their new Hilton status yet?
I imagine that with the long weekend, Hilton is working through a HUGE backlog of status match requests. I did see a post from Miles to Memories that he had been matched from his Hyatt Diamond to Hilton Diamond. He was one of the first people to post about this, so I imagine that his request was fairly early in the queue.
Personally, I sent my request to hhonormystatus@hilton.com at Wednesday at 8:14 p.m. Eastern time and have not yet heard anything. The reports from the Flyertalk thread don’t report anyone else that has heard anything.
I’m “only” IHG Platinum since I didn’t get matched to Hyatt Diamond, so I’m not entirely sure that I’ll get matched to Hilton Diamond anyways, and I’m already Hilton Gold so it might not get me anything anyways.
Anyone else heard back from Hilton yet? Leave a note in the comments if you have or haven’t, with a note of when you sent your email in and what status you are matching from. Hopefully that will give everyone an idea of when they might expect to hear something.
This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as thepointsguy.com. This may impact how and where links appear on this site. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. Other links on this page may also pay me a commission - as always, thanks for your support if you use them
User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.
Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at
I was fortunate enough to be in the right place at the right time. I saw the post from a German blog, saw the FlyerTalk post and applied, and tweeted about it before any of the mainstream blogs got it out there. I still haven’t heard anything back yet.
And following up, I got it Monday afternoon – matched to Diamond!
I’m pretty much in the same situation as you and I haven’t heard back yet either.
12/2 Just heard back. Received Hilton Diamond (had been Gold on Surpass Card), based on IHG platinum. Wasn’t able to get Hyatt Diamond, though, only have Platinum through Hyatt credit card.
I’m still waiting as well. It’s not a huge deal if this doesn’t work out, since I have gold status through AX, but still would be nice for upcoming stays.
No match yet
Sent req on Nov 25, they emailed an automated email back on nov 26th asking for the same info (hhonor # and screenshot of status. Emailed back, same day, with the info)
Sent mine in at Wednesday night 11/25 7:01 EST and received auto response back from Hilton at 8:18. Still havent received the match yet. Requesting match from Hyatt Diamond.
Yup, just checked. Now I’m showing HH Diamond status. Sent my request in on Wednesday at 4:55 EST. Requested a match from SPG Plat.
Sent mine in @ 6:15 EST on Friday — no change — yet!
Received Diamond status match today at 4 PM EST from Diamond Match REQUEST LAST WEDNESDAY @ 6:15 PM.
I sent mine on 5p Wed and just got matched an hour ago.
IHG Platinum to Hilton Diamond.
Well, that encourages me to send in my wife’s platinum IHG status to get Hilton Diamond. I am already diamond without the match and we are going to be spending at least 25 nights in Hong Kong, Japan, and China Hiltons in the next year with our 4 children, so two diamonds would definitely come in handy. It will also encourage us to stay in more domestic Hiltons.
Only gave me platinum.
What did you use to match?
wait, who gave you platinum? Not Hilton
Please get your status levels correct.
There is no such thing as HHonors Platinum!
Sorry got mixed up. It was Hyatt, not Hilton. I used my SPG gold. Should I try Hilton or not bother.
I sent them an e-mail last week when all the tweets started chirping. I only have mid-tier status with other chains including Hilton. Got a reply today saying they didn’t do a match because I was already Gold through 2017 due to Amex. I have several AX cards (none of them are the Hilton AX) and honestly don’t remember how I got it? Nice to know that I have status for another year.