Our Complete Guide to Credit Card Retention Offers
Check out our tips for nailing that retention offer call with your credit card company. If you like your card, but not your annual fee, this post is for you!
5 tales of Twitter customer service…or lack thereof
Over the past several months, I have had several interactions with travel companies via Twitter. Overall, they have been helpful, but a couple times…
Airlines, take note: treating passengers well HELPS your bottom line
One would guess that airlines would WANT to take care of you to turn you into a repeat customer. But many fail to grasp this basic concept. A study shows…
Thanks Hyatt for cleaning the vomit out of my car!
We insisted that they didn’t have to, but someone who appeared to be the manager of the Hyatt we were staying at cleaned out vomit from my car…
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About Me
Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at dan@pointswithacrew.com. 
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