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After flying from New York JFK to London Heathrow (LHR) in American Airlines business class, I had the opportunity to visit the American Airlines LHR / London Heathrow Arrivals Lounge. In this American Airlines LHR / London Heathrow Arrivals Lounge review, I’ll run through the food, wifi speed, seating and other lounge amenities so you can decide if this is worth a visit on your next trip to London Heathrow / LHR.

American Airlines LHR / London Heathrow Arrivals Lounge access requirements

To access any American Airlines Flagship Business Lounge, you must meet one of three requirements:

  • Flying in Flagship® First, Flagship® Business Plus or Flagship® Business on American Airlines
  • At least AAdvantage Executive Platinum® or AAdvantage Platinum Pro®
  • Flying in First or Business Class on British Airways
  • oneworld Emerald

My family had flown business class on American, departing from New York JFK (JFK-LHR), so we all had access to the American Airlines LHR / London Heathrow Arrivals Lounge

American Airlines LHR / London Heathrow Terminal 3 Arrivals Lounge location

The American Airlines LHR / London Heathrow Arrivals airport lounge location is in Terminal 3, after going through immigration and customs. Once you enter the main terminal hall, you’ll see this sign

a sign in a airport

Follow the arrow to the right. You’ll see another sign, directing you to an elevator

a yellow sign with black text

Follow the elevator up to the 2nd floor

an elevator door with a number on it

American Airlines LHR / London Heathrow Arrivals Lounge seating

Seating is fairly tight at the American Airlines LHR / London Heathrow Arrivals Lounge, with only one small main area.

a couple of people in a room with chairs and tables

There are a few auxiliary areas as well. We were on a later bank of flights (arrival time 10:30 a.m.), but I could imagine that the American Airlines London Heathrow / LHR Arrivals Lounge could get pretty crowded during the main bank of flights (around 7 or 8 a.m.)

a room with a computer and chairs

a man standing in a room with a laptop

American Airlines LHR / London Heathrow Arrivals Lounge Review: food

When I visited in early 2024, there was a simple buffet of food at the American Airlines LHR / London Heathrow Arrivals Lounge.

a buffet with food on the counter

a row of bowls on a counter

We were there at 11 a.m. when they started changing the food over from breakfast to lunch.

a menu on a table

a buffet with food on it

bowls of food on a counter

There were also soft drinks and water available

a refrigerator full of soda cans

You could also order food and Bloody Marys off a small a la carte menu.

a menu of a restaurant

I had an eggs benedict which was quite tasty. I joked that in America, this is often served on an English Muffin, but in London, it’s just served on a “muffin” 🙂

a plate with food on it

American Airlines LHR / London Heathrow Arrivals Lounge wifi

The American Airlines LHR / London Heathrow Arrivals Lounge wifi was pretty fast.

a screenshot of a phone

I had no trouble doing light browsing and email.

American Airlines London Heathrow Arrivals Lounge Shower Rooms

The food is okay, but you’ve probably just eaten on your business class flight if you are arriving to London (though I actually slept through breakfast). But the biggest amenity and reason to go to the American Airlines London Heathrow Arrivals Lounge is the shower rooms, especially if you’re not able to get to your hotel or other destination because it’s early in the morning.

To reserve a shower room, you’ll speak to the shower attendant, who is in the main check-in area. Again, I could see how this might get quite busy earlier in the day, but at 11 a.m. or so, there was no wait.

a long hallway with lights on the wall

The shower rooms are small, but have a sink and toilet in addition to the shower.

a bathroom with a sink and trash can

There’s also a small closet to hang your clothes up if you need, though obviously that was not needed in my case. Valet ironing is also available at the AA London Heathrow Arrivals Lounge, though again I did not use it.

(SEE ALSO: Should you dress up when flying first class?)

a swinger on a door

The shower was small, but the water was hot and the pressure was good. Shampoo and body wash are provided.

a shower with a glass door

American Airlines LHR / London Heathrow Arrivals Lounge amenities

Besides the shower area and the food, there isn’t much in the way of amenities. There are small restrooms in the main area, as well as a small business center.

a door with a couple signs on it

The Bottom Line – American Airlines LHR / London Heathrow Arrivals Lounge Review

If you have access to the American Airlines LHR / London Heathrow Arrivals Lounge on arrival, you should consider joining, especially if you want some food and/or a shower. The seating options were reasonable at least when I was there. The food is okay though not amazing. The Wifi is solid and it’s definitely a place worth visiting if you want a shower before you start your day.

Have you been to the American Airlines LHR / London Heathrow Arrivals Lounge before? What did you think? Leave a note in the comments


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