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Recently as part of my around the world trip, I was departing New York JFK airport and had the opportunity to visit the Greenwich Room, which is the AA Flagship Business Lounge for JFK. In this New York JFK Greenwich Room review, I’ll run through the food, wifi speed, seating and other lounge amenities so you can decide if this is worth a visit on your next trip to New York JFK.

AA Flagship Business Lounge JFK access requirements

To access any American Airlines Flagship Business Lounge, you must meet one of three requirements:

  • Traveling in First or Business on a qualifying same-day international, transcontinental or other domestic flight marketed and operated by American, a oneworld® airline or marketed by Aer Lingus* and operated by American
  • Oneworld Sapphire status through an international carrier

My family was flying business class on American, departing from New York JFK (JFK-LHR), so we all had access to the AA Flagship Business Lounge JFK

JFK Greenwich Room airport lounge location

The JFK Greenwich Room / AA Flagship Business airport lounge location is in New York JFK Terminal 8, near Gate 12. We were connecting from the far side of Terminal 8 (from a regional jet from Cincinnati), so it was a bit of a hike, but no need to leave the secure zone. Once you get to Terminal 8, you’ll take an elevator up

people standing in an elevator

The Greenwich Room is a jointly-operated lounge between American Airlines and British Airways. Once you go upstairs and check in, you’ll walk down a long hallway into the lounge itself.

a long hallway with a large window

New York / JFK AA Flagship Business Lounge airport lounge seating

There are quite a few seating areas at the AA Flagship Business Lounge / Greenwich Room JFK Airport

a room with tables and chairs

One thing that was nice was that there were several different configurations, which allow you to get a preferred kind of seat no matter what you’re looking for.

a person sitting in a row of booths with luggage

a room with chairs and tables

a room with a table and chairs

a row of white booths with a computer monitor

There’s also a “secret” area – more on that later.

American Airlines Flagship Business Lounge JFK Review: food

When I visited in early 2024, I was under the impression that this American Airlines Flagship Business Lounge JFK had Flagship Dining, something similar to the United Polaris lounges

(SEE ALSO: IAD Polaris Lounge Review – Washington Dulles)

(SEE ALSO: United Polaris Lounge ORD / Chicago O’Hare review)

But it was more akin to any other lounge, with a buffet of food, at least in the main area. There were a number of different dinner options (as we were there around 8pm)

a group of pots with food in them

food on a counter in a restaurant

a buffet line with food on it

There were desserts, coffee and drinks. My kids especially enjoyed the self-serve Coke machine, since they love experimenting with random flavors.

a coffee machine on a counter

a glass case with many cans of beer

The main area had a self-serve alcohol area as well.

a bar with a counter and a group of people sitting in the background

a group of bottles of alcohol on a table

JFK Greenwich Room “Secret” Area

We had been at the American Airlines Flagship Business Lounge JFK for a good hour or so when I decided to wander around a bit. I had seen the “Tasting Room” below at first, but it looked like it was just a small seating area.

a restaurant with a black sign

There was a bar there but originally nobody was back there.

a bar with bottles on top of it

It had a menu with some alcohol as well as “bar food”

a menu of a bar

A little later someone showed up, and I ordered the bratwurst, which was quite tasty.

a hot dog with sauerkraut and sauce

But then I noticed that this area continued, back to an area called “The Bridge”. After doing some research, I think this was the area that used to be set up for Flagship Dining, before that was removed in renovations in 2023 an limited to only Flagship First passengers (now called The Soho).

But this area had nicer seating, FAR fewer people, as well as a full bar, different food and much more available seating.

a man standing at a bar

a bar with bottles of alcohol

There were additional food and cocktail options at The Bridge, but I did not try and of them.

a menu of a restaurant

If you’re headed to the American Airlines JFK Flagship Business Lounge, I definitely recommend skipping the main area and walking around to The Tasting Room / The Bridge. I did see later that you can access this area from the main checkin space by turning right instead of left.

American Airlines JFK Flagship Business Lounge airport lounge wifi

The American Airlines JFK Flagship Business Lounge airport lounge wifi was okay.

a screenshot of a computer

The speed wasn’t great but I didn’t really notice any trouble doing light browsing and email.

JFK Flagship Business Lounge / Greenwich Room airport lounge amenities

Besides restrooms, there is also a hallway with individual shower suites.

a white bathroom with a door and a sign

There is a separate quiet room

a glass wall with a group of chairs and a table

There is a printer that is kind of tucked away (back in The Bridge)

a printer with a screen on top of it

The Bottom Line – American Airlines JFK Flagship Business Lounge Review

If you have access to the American Airlines JFK Flagship Business Lounge, you will almost certainly want to spend some time here as opposed to any other lounge at New York / JFK. The seating options are plentiful including some with great tarmac views. The food is okay though not as good as some of the other lounges like Polaris, Capital One or Centurion lounges. The Wifi is solid and it’s definitely a place worth visiting if you have a layover between flights. If you do visit, I recommend skipping the main part of the lounge and going back to The Bridge for more food and drink options and a less crowded environment

Have you been to the JFK Greenwich Room / American Airlines Flagship Business Lounge before? What did you think? Leave a note in the comments


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